FAMILY:

We aren’t a giant corporation.  We are a family business and have been since 1988.  We pride ourselves on being a great place to work, thereby making us a great place to do business.  If our staff aren’t happy, our customers never will be.  And if our customers wouldn’t tell their friends and family what a fantastic experience they had at our dealership, we didn’t deserve their business.

TIRES AT COST:

We don’t mark up our tires one cent!  You pay what we pay – All brands, all sizes, all the time.  Our Tires at Cost program began in 2012 and since then we have grown to be one of the largest tire dealers in Canada!  You will not find a lower price, guaranteed.

WHAT YOU SEE IS WHAT YOU PAY:

Unlike other Dealerships, whether you’re in for service, parts, getting your vehicle detailed, or looking to purchase a new or pre-owned vehicle, you won’t be surprised by what you pay in the end.  In our Service Department, we never do work that isn’t pre-authorized by you after a thorough explanation so that you understand why something might be required; and all of our vehicle transactions are fully transparent with no mandatory “dealer-installed” accessories that are added to the price in the end and our fees are all clearly stated on your worksheet.  What you see is what you pay, and we always promise to offer not just the best experience, but the best pricing too.

CREDIT GUARANTEE:

We handle every possible type of credit and promise to secure the lowest rate possible for you.  Challenged credit doesn’t mean that you should pay more – bad things happen to good people and we understand that.  Regardless of your situation, we have multiple financial advisors that will help secure the lowest rate possible on the vehicle that suits your wants and needs.

BUYING POWER:

As part of the Mertin Auto Group, we have access to almost every vehicle imaginable.  We have dedicated wholesale buyers that are constantly monitoring the market to ensure that our prices aren’t just in-line, but that they’re the best.  We also have access to fleet returns, lease returns, and repossessions from all manufacturers – we guarantee that we can find you the right vehicle for your needs.

COMMUNITY:

We couldn’t be more proud to say that we are partners with more Groups and Charities than we can fit on this page!  Our primary partnership with Canuck Place Childrens Hospice is something that is near and dear to all of our hearts.  We offer Canuck Place Edition Packages on all new purchases and donate 100% of the proceeds in our customers’ names, not to mention the volunteering that our staff does, and our room sponsorship as well!  We are also proud supporters of numerous other local organizations such as Chilliwack Society for Community Living, Rotary Club of Chilliwack, Mount Cheam Lions, Chilliwack General Hospital, Chilliwack Arts Council, Chilliwack Minor Hockey, Feed the Children, and so many more.  The Chilliwack Community has been good to the Mertin Auto Group and we are appreciative of the fact that we can give back and make a difference.

WE’VE GOT YOU COVERED:

We pride ourselves on being able to look after all of your vehicle needs.  When you purchase from us, we do everything to make sure that your great experience doesn’t stop there.  We will happily enroll you in our Maintenance Reminder program to ensure you help keep your investment running well, and we offer this for all make and models so we welcome any other vehicles you might have in your household so that all of your records are in one place.  We also have our very own in-house vehicle detail department, and should your vehicle need cosmetic repairs – be it a parking lot scratch or an unfortunate larger accident – the Mertin Paint and Collision Center will ensure that your vehicle is back to looking great in no time, with Lifetime Guarnatees too!